🚚 Shipping Policy

We’re dedicated to getting your diabetic care products to you quickly and safely, so you can focus on living your best life.

Order Processing:

  • Orders are typically processed within 1–2 business days of receiving your order.

  • All orders placed after 3 PM EST will be processed the following business day.

  • We do not process or ship orders on weekends or U.S. holidays.

Shipping Timeframes:

Standard Shipping (FREE):

  • Delivery within 3–5 business days (depending on your location).

  • FREE for all U.S. orders.

Expedited Shipping (Available at Checkout):

  • Delivery within 2–4 business days.

  • Rates will be shown during checkout based on your shipping address.

Order Tracking:

Once your order is shipped, you’ll receive a tracking number via email.
You can track your order anytime by visiting our Track Your Order page.

If you do not receive tracking information or if there’s an issue with your order, please don’t hesitate to reach out to us.

Shipping Restrictions:

  • Currently, we only offer shipping within the United States.

  • We are unable to ship to PO Boxes, APO/FPO addresses, or international locations at this time.

Missing or Damaged Items:

If your order is missing items or damaged upon arrival, please contact us within 3 days of receiving your shipment. We will assist you in resolving the issue and ensure you receive the products you need.

Shipping Address Errors:

Please double-check your shipping address during checkout. We cannot be responsible for lost or delayed packages due to incorrect addresses.

Shipping Carrier:

We use reliable carriers like USPS, UPS, and FedEx to deliver your order in the most efficient and safe way possible.

We hope this information helps. If you have any questions or concerns, feel free to contact us. We’re here to help!